We Ship With DPD - Providing a world class delivery service, with email and text notification, and full GPS tracking from our door to yours.

• When your order has been processed we will notify you by email or text (if provided) that your parcel has been shipped.
• Once the parcel reaches the DPD depot for forwarding we will then notify you with a delivery window, providing an estimated delivery time when your parcel will arrive.
• PIN code deliveries are utilised for high value items, a DPD email and text notification is sent out to your details used when ordering, you will then need to present this to the delivery driver to allow release of the item.

What Happens if I am unable to accept delivery at that time?

• By following the links on your shipping notification you can select a number of options for NON PIN deliveries including; delivery to a neighbour, leave safe or deliver on an alternative date.
• If you (the customer) requests DPD (our courier) to leave your parcel with a neighbour or in safe place either via Parcelforce text, app, direct instructions or via historical instructions given to DPD to be applied to your deliveries, then the receiver accepts full responsibility for parcels that are left in a safe place or delivered at request to a neighbour etc.